All relevant deadlines and updates regarding refund and rescheduling policies will be published on our website. For any further inquiries or assistance, please contact our support team at
| Fee Name | Details | Amount |
|---|---|---|
| Refund Before First Deadline | Candidates are eligible for a refund before the first deadline, subject to an administrative charge. The administrative charge is based on the number of papers within the subject. Example: For GCSE Maths, which includes three papers, a £30 fee per paper will be deducted, totaling £90. The remaining balance will be refunded to the candidate. |
£30 per paper |
| Refund Before First Deadline | We charge £20 per subject if the candidate withdraws their request and we are not the entry board. | £20 per subject |
| Refund After First Deadline | No refunds will be issued after the first deadline, regardless of personal circumstances. | No Refunds |
| Fee Name | Details | Amount |
|---|---|---|
| Before Confirmation | Candidates are eligible for a refund before receiving confirmation of their exam booking, subject to a £30 administrative fee. The remaining balance will be refunded to the candidate. | £30 administrative fee |
| After Exam Booking Confirmation | No refunds will be issued once the exam booking confirmation has been sent to the candidate. | No Refunds |
| Fee Name | Details | Amount |
|---|---|---|
| Rescheduling Fee | A rescheduling fee of £30 will be charged for all (AAT, ACCA, Functional Skills) rescheduling requests. Rescheduling is subject to the approval of the respective exam board. | £30 (AAT, ACCA, Functional Skills) |
| ACCA Exams | Candidates are allowed to reschedule only once. No further rescheduling is allowed after the first reschedule. | £30 (AAT, ACCA, Functional Skills) |
| Rescheduling Fee for Mock Exam | A rescheduling fee of £20 per paper will be charged for UCAS Mock and other mock exams. | £20 per paper |
| Withdraw Fee for Mock Exam | A withdrawal fee of £20 per paper will be charged for UCAS Mock and other mock exams. | £20 per paper |
| Fee Name | Details | Amount |
|---|---|---|
| Individual Task Fee | Any individual task, such as sending a university email or an email to another centre, will cost £30. | £30 per task |
| Letter Issued Fee | Any letter issued will incur a £50 charge. | £50 per letter |
| Sending Mock Exam Grades via Email | Official Mock Exam Grade Transfer: we charge £30 per email on letterhead to schools or universities. | £30 per email |
| Special Consideration | Applies to any exam board. | £100 per application |
| Clerical Check / Review of Marking / Priority Review of Marking | Applies to any exam board. Whatever the outcome is, no refund will be issued. | No Refunds |
